PRIVACY POLICY — PEDROPUMPS.COM
Operated by Innovative Product Development International CC (INPDI)
Last updated: June 2026
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1. WHO WE ARE
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PedroPumps is a trading name of Innovative Product Development International
CC (INPDI), an authorised distributor of Pedrollo pumps in South Africa.
Website: https://www.pedropumps.com
Email: salesc@pedropumps.com
Tel: 0837767836 / 0826519841
Location: Bothas Hill, KwaZulu-Natal, South Africa
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2. WHAT INFORMATION WE COLLECT
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When you place an order, register, or contact us we may collect:
— Your full name
— Your billing and delivery address
— Your email address
— Your telephone number
— Your order and payment history
— Your IP address and browser information (collected automatically)
We do not store credit card or banking details. EFT payments are made
directly to our bank account and we only receive confirmation of payment.
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3. HOW WE USE YOUR INFORMATION
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We use your personal information only to:
— Process and fulfil your orders
— Send order confirmation and dispatch notifications
— Respond to your enquiries and provide technical support
— Improve our website and customer experience
— Comply with our legal obligations under South African law
We do not sell, rent, or share your personal information with third parties
for marketing purposes.
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4. WHO WE SHARE YOUR INFORMATION WITH
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We may share limited personal information with:
— Courier companies (name, address, phone number) solely for the purpose
of delivering your order
— Our hosting and email service providers who process data on our behalf
under strict confidentiality agreements
— South African authorities where required by law
We do not share your information with any other third parties.
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5. HOW WE PROTECT YOUR INFORMATION
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Your personal information is stored securely on our hosting servers located
in South Africa. We take reasonable technical and organisational measures
to protect your data against unauthorised access, loss, or misuse including:
— Secure HTTPS encrypted website
— Password protected administrative access
— Regular security updates and monitoring
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6. YOUR RIGHTS UNDER POPIA
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In terms of the Protection of Personal Information Act (POPIA) No. 4 of
2013, you have the right to:
— Access the personal information we hold about you
— Request correction of inaccurate or incomplete information
— Request deletion of your personal information
— Object to the processing of your personal information
— Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights please contact us at:
Email: salesc@pedropumps.com
Tel: 0837767836
The Information Regulator of South Africa can be contacted at:
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za
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7. COOKIES
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Our website uses cookies to improve functionality and your shopping
experience. Cookies we use include:
— Essential cookies: required for the shopping cart and checkout to work
— Analytics cookies: help us understand how visitors use our site
— Preference cookies: remember your settings and preferences
By continuing to use our site you consent to our use of essential cookies.
You may disable non-essential cookies in your browser settings however
this may affect site functionality including the shopping cart.
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8. HOW LONG WE KEEP YOUR INFORMATION
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We retain your personal information for as long as necessary to fulfil
the purposes outlined in this policy, and for a minimum of 5 years for
financial and legal compliance purposes in terms of South African law.
You may request deletion of your personal information at any time subject
to our legal retention obligations.
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9. THIRD PARTY LINKS
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Our website may contain links to third party websites including Pedrollo
Italy and courier partner sites. We are not responsible for the privacy
practices of those sites and encourage you to read their privacy policies
before providing any personal information.
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10. CHILDREN’S PRIVACY
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Our website is not directed at children under the age of 18. We do not
knowingly collect personal information from children. If you believe we
have inadvertently collected such information please contact us immediately.
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11. CHANGES TO THIS POLICY
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We reserve the right to update this Privacy Policy at any time to reflect
changes in our practices or legal requirements. Changes will be posted on
this page with an updated date. We encourage you to review this policy
periodically.
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12. CONTACT US
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For any privacy related queries, requests, or complaints please contact:
Innovative Product Development International CC (INPDI)
Trading as PedroPumps
Bothas Hill, KwaZulu-Natal, South Africa
Email: salesc@pedropumps.com
Tel: 0837767836 / 0826519841
Website: www.pedropumps.com